Website Privacy Policy

Effective Date: 03/03/2025

1. Introduction

Welcome to Vampire Squid Ltd ("Company," "we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.vampire-squid.ink (the "Website").

By using our Website, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

• Newsletter Sign-Up: We collect and store email addresses via Resend.
• Account Creation: When users sign up for an account, we collect:
  • - First Name
  • - Last Name
  • - Email Address
  
  This data is managed by Neon and stored in Vampire Squid inboxes until deleted.
  
• Contact Form: When users send a message through our contact form, we collect:
  • - Name
  • - Email Address
  • - Phone Number
  • - Message Content
  
  This data is managed by Resend.

3. How We Collect Information

• Forms (newsletter sign-ups, account creation, contact forms)
• Google Analytics (configured to not require cookies)

4. Purpose of Data Collection

• Account Creation and Management: To provide and maintain user accounts.
• Marketing and Communications: To send marketing emails and updates (users can opt out at any time).

5. Third-Party Sharing

We do not sell or rent personal data. However, we share data with trusted third-party services:

• Payment Processing: Payment information is shared with Stripe.
• Email & Contact Management: Data is stored and managed via Resend and Neon.

6. Cookies & Tracking Technologies

We do not use cookies or tracking technologies that require user consent. Google Analytics is configured in a way that does not require unnecessary cookies.

7. Data Security

• Resend: All data stores are encrypted at rest, with additional row-level encryption for sensitive data.
• Neon: Uses robust security policies, including encryption and secure data centers managed by Amazon Web Services (AWS) or Microsoft Azure.

8. User Rights & Choices

• Account Deletion: Users can delete their account via their user portal.
• Marketing Opt-Out: Users can opt out of marketing emails using the unsubscribe link in any email.

9. Compliance with Laws

To the best of our knowledge, we comply with:

• General Data Protection Regulation (GDPR) (EU)
• California Consumer Privacy Act (CCPA) (California, USA)

10. Contact Information

For privacy-related inquiries, please contact us at:

Email: contact@vampire-squid.ink

Address: Vampire Squid Ltd, 5 Errwood Crescent, Manchester, M19 2NX, United Kingdom

11. Policy Updates

We may update this Privacy Policy when necessary to reflect changes to our practices. Any updates will be posted on this page.

Last Updated: 03/03/2025

Stage Viewer iOS Privacy Policy

Last Updated: 03/03/2025

Stage Viewer ("the App") is developed by Vampire Squid Ltd ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we handle user data in relation to the App.

1. Information We Collect

We do not collect, store, or process any personal data from users of the App.

2. How We Use Information

Since we do not collect any data from users, there is no data usage to disclose.

3. Data Sharing and Third-Party Services

We do not share any user data with third parties. The App does not integrate with third-party services that collect user information.

4. User Accounts

The App does not require users to create an account or provide any personal information to use its features.

5. Children’s Privacy

The App is not specifically targeted at children under the age of 13. However, there are no restrictions preventing children from using the App. Since no data is collected, there are no special provisions needed for children's privacy.

6. Data Security

Since the App does not collect user data, there is no data to secure. However, we ensure that all communications with LUCA Server applications are handled securely.

7. Data Retention

We do not collect or store any user data, so there is no data retention policy applicable.

8. User Rights

Since no personal data is collected, there are no user rights concerning data access, modification, or deletion.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last Updated" date. We encourage users to review this policy periodically.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy, you may contact us at:

Email: contact@vampire-squid.ink

By using Stage Viewer, you acknowledge that you have read and understood this Privacy Policy.